At likiwin, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains exactly what personal data likiwin collects, why we collect it, how we use it, and the rights you hold over your own information.
likiwin ("likiwin," "we," "us," or "our") is committed to protecting the privacy and personal data of every individual who accesses or uses the likiwin website, mobile platform, and associated gaming services (collectively, the "Platform"). This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.
This Policy applies to all users of the likiwin Platform, including registered players, visitors who browse without registering, and individuals who contact likiwin through any support channel. By accessing the Platform or creating a likiwin account, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
This Policy should be read alongside our Terms & Conditions, which govern your use of the likiwin Platform. Capitalised terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
likiwin is the data controller responsible for the personal data collected through the Platform. As data controller, likiwin determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable data protection laws, including the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
likiwin has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection legislation. You may contact the DPO through the support channels described in Section 16 of this Policy.
likiwin collects the following categories of personal data, depending on how you interact with the Platform:
| Category | Examples | Mandatory? |
|---|---|---|
| Identity & Contact | Name, email, mobile, address | Yes — required for registration |
| KYC / Verification | Government ID, proof of address | Yes — required before withdrawal |
| Financial | Payment method tokens, transaction history | Yes — required for deposits/withdrawals |
| Technical & Usage | IP address, device info, session logs | Collected automatically |
| Communications | Support chat logs, email records | Collected when you contact us |
likiwin collects personal data through the following means:
likiwin uses your personal data for the following purposes:
likiwin processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:
likiwin does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third-party service providers engaged by likiwin are contractually required to process your personal data only for the specified purpose, to maintain appropriate security standards, and to comply with applicable data protection laws.
Some of likiwin's service providers and technology partners may be located outside the Republic of the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection, likiwin ensures that appropriate safeguards are in place, such as standard contractual clauses approved by the National Privacy Commission (NPC) or equivalent mechanisms, to protect your data in accordance with the Data Privacy Act of 2012.
likiwin retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:
Upon expiry of the applicable retention period, likiwin will securely delete or anonymise your personal data in accordance with its data disposal procedures.
likiwin uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help likiwin recognise returning users, maintain session security, and analyse Platform usage.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the likiwin Platform.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by likiwin:
To exercise any of these rights, please contact likiwin's Data Protection Officer through the support channels described in Section 16. likiwin will respond to all verified requests within thirty (30) days of receipt.
The likiwin Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations. likiwin does not knowingly collect personal data from individuals under the age of 21. If likiwin becomes aware that personal data has been collected from an underage individual, the relevant account will be immediately suspended and the data will be deleted in accordance with likiwin's data disposal procedures. If you believe that a minor has registered on the Platform, please contact likiwin support immediately.
likiwin implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While likiwin takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for keeping your likiwin account credentials confidential and for notifying likiwin immediately if you suspect any unauthorised access to your account.
The likiwin Platform may contain references to third-party services (such as payment processors) that operate under their own privacy policies. likiwin is not responsible for the privacy practices of any third-party service. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of likiwin.
likiwin reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect. The "Last Updated" date at the top of this Policy will be revised accordingly. Your continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or likiwin's data protection practices, please contact our Data Protection Officer through the live chat support channel available on the Platform, 24 hours a day, 7 days a week.
You may also reach the likiwin data protection team by email at: [email protected] (plain text — not a clickable link).
If you are not satisfied with likiwin's response to your data protection concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at [email protected] (plain text).
Six pillars of data privacy built into every likiwin account.
Every connection to likiwin is secured with bank-grade SSL encryption. Your personal details and financial data travel through an encrypted tunnel — invisible to anyone trying to intercept it.
likiwin never stores your raw GCash, PayMaya, or bank account credentials. Payment details are tokenised immediately — meaning your financial information stays safe even in the unlikely event of a data incident.
likiwin's data practices are fully aligned with the Republic of the Philippines' Data Privacy Act of 2012. A dedicated Data Protection Officer oversees compliance and handles all privacy-related requests.
likiwin does not sell, rent, or trade your personal data to advertisers or data brokers — ever. Your information is used solely to operate your account and comply with legal obligations.
Access, correct, or request deletion of your personal data at any time. likiwin's support team processes all verified data requests within 30 days, in line with NPC guidelines.
Independent security professionals conduct regular penetration tests and vulnerability assessments on the likiwin Platform to ensure your data remains protected against evolving threats.